Employee (HR) Survey
Vietnam’s labour market is fast-moving. Competition for talent is intense in many sectors, while operational roles face constant turnover pressure. When employees leave, the cost is not only recruitment. It includes training time, productivity loss, service inconsistency, and disruption to team morale.
At the same time, employees do not always speak openly inside the organisation. In Vietnam, feedback can be shaped by hierarchy and social norms. People may avoid direct criticism of managers, hesitate to discuss sensitive topics, or simply assume “nothing will change.” This can leave leadership blind to rising disengagement until it shows up in resignation rates, performance issues, absenteeism, or customer complaints.
A well-designed HR survey helps organisations move from assumptions to evidence: what employees truly experience, what motivates them, what frustrates them, and what will keep them with the company.
How DXL helps
DXL delivers independent and confidential employee surveys designed to capture honest feedback and translate it into practical action.
We measure overall engagement and satisfaction, including intent to stay, pride, motivation, and willingness to recommend the company as a workplace. We also assess the key drivers behind those outcomes, such as leadership quality, culture, communication, fairness, recognition, and opportunities for growth.
Beyond culture and leadership, we examine day-to-day realities that often drive turnover in Vietnam, including workload, tools and systems, work conditions, safety, well being, and whether employees feel supported to do their jobs effectively.
To help leaders prioritise, DXL provides bench marking across sites, functions, job levels, and locations. Where relevant, we can also support external bench marking to help you understand how your results compare to broader market norms.
What it unlocks for your business
A strong HR survey reduces hidden costs and improves organisational performance.
It helps you identify retention risks early, before turnover rises, enabling targeted improvements that lower recruitment and training costs. It also supports productivity by highlighting the specific factors that strengthen engagement, such as manager capability, team communication, recognition practices, or process and tooling gaps.
For multi-site organisations, HR surveys reduce operational disruption by pinpointing which locations or functions face the most urgent challenges, allowing resources and leadership attention to be deployed more effectively.
Finally, HR survey results support employer branding with credible evidence. They help you define what you are doing well, what you must improve, and how to communicate a stronger employee value proposition to attract and retain talent in Vietnam.
